Archive for


February, 2010

Nicole Wagner

Microsites

Posted By: Nicole Wagner   Category: Web 2.0

25 Feb 2010

Microsites are developed to showcase a unique product or service offered by a larger entity. They typically mimic the messaging of the brand and are not afraid to drive users to the corporate website for further investigation.

A microsite is not a landing page. Typically, a landing page is one page that links the reader to your Web site or makes a simple call to action. A microsite, if used to its full potential, can provide you with an opportunity to move your customers closer toward a buying decision or next level of the sales cycle. A true microsite is multilayered and can be thought of as a launching pad for myriad marketing opportunities.

Microsites work well when they are used as:

  • A follow up for your newsletter
  • A doorway for search engines
  • A marketing site for e-marketing campaigns
  • A targeted site for brands, products, and services

One of the advantages to using microsites is that you can tailor them towards segments of your audience versus trying to reach the masses.

Tips on strong microsites include:

  • The key message on the landing page needs to be consistent with the key message of the referral source. – Make it clear they are at the right place. You need to grab their attention within the first 10 seconds through the headline, visuals and call to action.
  • The design should make the next step clear and minimize the number of clicks required for response. Every extra click required in response will generally reduce response by 10%.
  • It is best practice to include the initial data capture on the first page. If the response mechanism is on another page use multiple calls-to action to gain response since some visitors will respond to images and some text hyperlinks.
  • If it is a multi-page form, then draw users in with easier initial questions. Allow the form to be saved part way through the quotation.
  • Make all images clearly clickable, for example by making them look like buttons.
  • Limit the options on each page and drive users where you want them to go.
  • Make sure your microsite is optimized and keywords are implemented to held with search engine rankings.
  • The right copy/page length is one that minimizes the knowledge gap between what the user want to know and what you tell them.
  • Use meaningful graphics. Graphics must be consistent with the campaign and generate empathy for the audience.
  • With microsites you typically need to allow users to go navigate to other web pages. Keep your menu options simple and try to make all information within one click from the main page.
  • Provide a choice for those who don’t respond. Provide a reasonably prominent (trackable) phone number or perhaps a call-back/live chat option.
  • Try It! Measure It! Tweak It!
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Nicole Wagner

Landing Pages

Posted By: Nicole Wagner   Category: Search Engine Marketing| Web 2.0

24 Feb 2010

Landing pages are typically one page websites that are developed to generate a conversion. They are simple and direct and ask for whatever the conversion may be. They rarely lead one to the actual website. Landing pages are primarily used for direct marketing and search programs.

Tips on what makes a good landing page:

  • Content on the page should relay what you are advertising
    The landing page is the follow up to the direct mail piece, search engine or interactive ad that you put out there. The landing page should compliment the reach out advertising and finish the story of what you were trying advertise.
  • Your page should be solely dedicated to a single purpose
    Don’t try to do too much with your landing page. Have a clear focus and make sure it is very clear what that focus is. That doesn’t mean you should have only one link or call to action – it means that everything you communicate on you landing page should all lead to the next desired step you want the reader to take.
  • Should be very clear what you want them to do next with a strong call to action
    You want one outcome from your landing page – to get the user to do the next step. Make is very clear and direct them as to what that next step is.
  • Be Brief and Clear
    Don’t make your readers work for it. Spoon-feed it and make it easy. Sentences should be short, with concise copy that makes your points quickly and directly. Your visitors need to easily scan the page to find the content they are looking for and that fulfills the promise you made in your ad copy. The use of bold headings and bigger “BUY” or “SUBMIT NOW” buttons help increase success rates.
  • Answer all questions your reader may have to increase chances of a conversion
    We don’t want them to leave this page without moving on to the next step, so be sure to answer all questions you believe they will have that will make them hesitate to move forward. Testimonials are good on landing pages because they convey trust. Seals, certifications, anything to eliminate fear and motivate your customer.
  • Forms
    The shorter the form, the more likely people will complete the whole form. The form should also be positioned “above the fold” meaning that your prospect shouldn’t have to scroll down the page to see it.
  • Par down your navigation
    The goal is to complete the transaction on the landing page, but you don’t want them to leave you completely and not come back. Keep the navigation to a minimum and allow readers to go to your website at the very bottom of the landing page if they still feel they need more information.
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In order to take your pay per click campaigns to the next level in the upcoming year, you must go beyond simply measuring leads and transactions and start measuring new goals such as social media engagements and RSS subscriptions. The Search Engine Journal has listed 10 types of conversions marketers should be tracking in the upcoming year.

1. Transactions/Purchases
Measuring purchases is a standard practice for PPC marketers. In addition to tracking the amount of purchases, start measuring your average order value. This is the next most important metric to measure and work to increase in your PPC campaigns.

2. Leads
If the purpose of your PPC campaigns are to generate leads, be sure that you are measuring them and tracking them as conversion goals.

3. Up-Sell or Cross-Sells
Once a visitor converts — whether as a lead or transaction — there is still more conversions to be had on the thank you page. If you are generating leads for a paid online service or subscription, you can up-sell your initial lead conversions with the opportunity to sign up for a trial or make a purchase. This is a great way to lure PPC clicks in with a free, lead gen offer, but also grab any paid opportunities post-conversion.

Likewise, you can cross-sell leads or customers with a relevant offer on the thank you page, and gain more lead data or generate more revenue after the initial conversion.

4. Video Views
There’s no doubt – video is hot right now. And it is a highly effective way to support transactional or lead generation goals. You can test landing pages with video vs. pages without video and see what pages convert higher (meaning, which pages drive more leads or purchases). You should also measure how long visitors watch your video & how they engage with it.

5. RSS Subscriptions
An RSS subscribe is a great, friendly introduction to a brand or company. It’s anonymous and almost as valuable as grabbing a visitor’s email address. You can provide opportunities to subscribe to your RSS along with other goals, such as video views, leads, or transactions.

6. Inbound
Make sure you are setting & measuring inbound goals – anytime a visitor says, “please contact me!” You can cross-sell inbound opportunities on the thank you page after a lead conversion, or include an inbound opportunity alongside a lead conversion, as a secondary choice.

7. Forward To A Friend
Think of forward to a friend as instant word of mouth marketing. Most email marketers have embraced forward to a friend as an easy way to boost the viral distribution of their content, but most PPC marketers haven’t. Forward to a friend functionality is easy to integrate onto your landing pages with simple forms or social networking tools.

8. PDF Download
PDF downloads are extremely popular in lead genereation PPC campaigns — whether a product brochure, white paper, eBook, or brief and you should be measuring how many people actually download these items instead of just requesting them. Just because the visitor converts as a lead, doesn’t mean they are reading or engaging with your offer.

9. Social Engagement
You can easily measure and track how many people click on the social links or feeds on your web sites and landing pages.

10. Landing Page Clicks
A popular best practice for PPC landing pages is to create a multi-step landing experience that segments the visitor according to their audience segment or offers of interest, and subsequently delivers more relevant pitch and information. When creating multi-step experiences, it’s important to measure:

  • How many people engage with that initial page
  • What they click or engage with
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Although video marketing and uploading is becoming more and more popular, video search engine optimization remains a largely overlooked search marketing strategy. As videos continue to gain significant traction in search engines’ natural listings, most companies either ignore them, or remain completely unaware of their potency. That oversight represents a valuable edge your company can use to leapfrog your competitors in the organic rankings.

A recent article posted on SiteProNews explains why companies should consider integrating video SEO into their current search marketing strategy.

Before Google released their Universal Search platform in May 2007, their natural listings were dominated by text-based pages. Videos were rare in the top positions. Universal Search changed the way Google displayed their primary index. Google, Yahoo, and Bing now include entries from their respective video search platforms. What’s more, popular video-sharing sites have been given higher ranking authority and increased link weight.

Video SEO gives a company greater exposure in the search engines through two levers. First, it caters to the algorithm used for Universal Search. By allowing syndication of videos to authoritative video-sharing sites, a company will enjoy more exposure through their increased ranking authority. In effect, those sites will rank higher, drawing more people to your videos.

Second, videos that are placed on your site (as opposed to syndicating them) attract links – both directly and indirectly. As your videos gain popularity, direct links will naturally build, pointing to the pages on your site that host the videos. Indirect links will point from other sites whose owners have embedded your videos. As a result, your inbound link profile will continue to grow and strengthen, lifting your site higher within the search engines’ organic listings.

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5 Don’ts For Blog Writing

Posted By: Stevens & Tate   Category: Social Media

18 Feb 2010

There are several articles on the web today that discuss the “Dos” for blog writing and management. SiteProNews has put together their list of things that bloggers should not do in order to maintain a successful blog.

1. Don’t call yourself, “An Authority” or, “Expert” on your blog’s subject.
If you run a great blog and seem to have a great answer for everything, then yes, you are likely an expert or authority; but the minute that you announce to your readers that you are, you become a jerk instead. Think about it, the people who we admire the most are those that are modest and in denial about their own talents, whether they fake the denial or not, it is the cool thing to do. Same thing goes for heroes right? When was the last time some guy pulled a kid from a burning building, and when the reporter calls him a hero he says, “Yup, absolutely, I am incredible, aren’t I?” Never, that’s when. Anyone in that position knows that they have to say, “Hero? Nah, I was just doing what anyone else would do, I ain’t no hero.” Otherwise, he would be a jerk.

2. Don’t argue with your readers.
It doesn’t matter if he is the biggest idiot in the world, and you are right as rain; you are the only one with something to lose: your readers. If you think that your content is so good that you can say whatever you want to whoever you want, then people will go out of their way to ignore your blog and tell all of their friends to do so also. Treat everyone with the same respect that you would want, even if they are wrong, it will make you look like the better of the two.

3. Don’t fail to remember your theme.
This may seem like a no-brainer, but there are so many blogs that ramble on and never recover. Please do not get the wrong idea here. If you write a blog about playing baseball, then each and every one of your posts do not have to be about baseball, but if the last twelve posts are about your mother-in-law’s divorce struggle, then you seem to have lost direction. Yes, people want to understand that you are a real person, with real problems, but unless your blog is specifically about those problems, then stick to the subject.

4. Don’t alienate the “majority.”
Now this is a big one I see continually. Please don’t think that just because two or four people want your blog to go a particular route, that ALL of your readers want it to go that way. Keep in mind, a successful blog is about pleasing the majority of your readers. Just because you have a few people who LOVE a particular type of content, it doesn’t mean that all of them do. Remember, you likely have many readers whom you will never hear from on your comments, but are extremely in to your blog. So how are you supposed to know which direction they want you to follow? Well, try using the poll feature in Blogger or Wordpress, and ask your readership what they like best; you may be surprised. Also, keep a mailing list that is up to date, and ask your members for their view; most people jump at the chance to offer their voice in a matter that concerns them. Plus, it will make you look great that you are asking for their input.

5. Please do not be a rolling billboard.
Look, everybody understands that advertising is what pays the bills for a full-time blogger, but when you jam ad copy down their throat at every single turn, it gets annoying. Take care of the most vital thing, the content, and the rest will take care of itself. Yes, ads are significant, and you should optimize your ads and put a ton of work into it; just don’t be overbearing with them. They are there, people see them, and if they are interested, they will click.

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An article recently run on eMarketer discusses that retailers who want to connect with their target audience online should go to where their customers already are – social media web sites. According to the “2010 Social Media Report”, 69% of online shoppers regularly use social media web sites, with Facebook being the most popular.

59% of users surveyed regularly use Facebook, and 22% frequent YouTube. MySpace took the 3rd spot with 15% followed by Twitter (11%) and LinkedIn (8%) rounding out the top 5.

More than 1/2 of online shoppers who use social media choose to engage with brands on these sites by becoming their “fan”, “friend” or “follower”. While some social media users interacted with a large number of brands online, most were fans of only a few. Social networking users want to engage, but their time and attention is limited.

The report also found that the top reasons for interacting with brands on social media web sites was to get a good deal and learn about the products. Only a few users were interested in customer support.

To read the entire article, click here.

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The newest way to send an affectionate message this Valentine’s Day comes with a social media twist: “Tweet Me.”

Twitter and Sweethearts candy unveiled plans last month to stamp Tweet Me on the familiar heart-shaped, fruity candy that has embraced short messages long before Twitter was in existence.

For Sweethhearts, the move accelerates recent commercial tie-ins for the 145-year-old brand. For Twitter, it’s a freebie public relations coup with serious mojo. For the nation’s marketers, it’s yet another savvy step into the virtual world and away from conventional advertising.

The odds of landing a Sweetheart candy that actually says “Tweet Me” are about 1 in 80. This is because there are 79 other phrases also being used this year.

“We’ve always been short and sweet,” says Jackie Hague, vice president of marketing at New England Confectionery, maker of the Sweethearts brand. “In this case, the technology merged with the ritual.”

Sweethearts has also launched an iPhone app that allows users to send virtual Sweethearts boxes with personalized messages that can appear on anyone’s Twitter page.

“Tweet Me” isn’t the first high-tech phrase to zoom to the top of Sweetheart’s popularity list. Past techno phrases have been used include “Fax Me” and “Email Me”.

Sweethearts Candy

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Social media marketing has matured to a point where marketers are no longer asking whether it should be a part of a company’s marketing mix but how and on what sites they should participate. Planning and organization of a social media marketing program is no longer optional, in fact the very success of the program depends on these strategies.

Paul Verna, the senior analyst at eMarketer warns: “The low cost of social media can lull marketers into improvising solutions. But taking account of the time spent debating, formulating, managing and executing social media campaigns—not to mention creating content—makes it clear that money is at stake and a well-thought-out plan is needed.”

A social marketing strategy is also critical because users will expect companies to be savvy in the social space. This includes making sure social marketing initiatives are in line with other brand marketing strategies.

“As increasing numbers of companies immerse themselves in social marketing, the sophistication level rises for all,” said Verna. “That creates an environment in which only the most organized can compete.”

A critical part of social media planning is determining how to integrate it into your company. Most companies find social media useful as a marketing and communications tool, but many others also use social channels for sales, customer service, IT and more.

To read the entire article from eMarketer, click here.

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Indiana-based Strack & Van Til Super Market Inc. has hired Stevens & Tate Marketing/Endora Digital Solutions to help the grocer in the marketing of the company’s 14 full-service food stores in Northwest Indiana and Illinois.

Stevens & Tate has a solid record of developing and implementing successful marketing and branding campaigns in the grocery category, including having served Aldi and its stores for more than three decades. Dan Gartlan, president of Stevens & Tate said, “Strack and Van Til is a company with strong family roots and ties to the community, plus a reputation for exceptional customer service. We look forward to helping this company – which shares many of our Midwestern values – grow its business by applying our extensive experience in retail marketing.”

Strack & Van Til operates 30 supermarkets in and around Chicago and northern Indiana. Stores operate under the banners of Strack & Van Til, Town & Country Food Market, and Ultra Foods. The regional grocery chain offers fresh and packaged foods and has delicatessen and bakery divisions in each of its stores. The company is owned by the Chicago-based grocery distributor Central Grocers, which also operates supermarkets under the Berkot’s and Key Market banners.

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Nicole Wagner

How fun was it to see the fabulous Chicago Bears’ Super Bowl Champions again and to be reminded that the Super Bowl Shuffle was introduced into our lives 25 years ago?

Boost Mobile did a nice job of taking a well-remembered spot and reigniting it for their own brand. By using a pre-existing ad and altering it, Boost Mobile showed that they could be the more cost effective company on air as well as with their service offering. But skimp they did not.

To generate more buzz from this spot, Boost Mobile offered a special website – BoostMobile.com/shuffle – where they play the full Boost Mobile Shuffle video, have interviews from the players and my favorite, Mike Singletary’s Party Police where you could submit friend’s names and phone numbers who were ‘violating’ a good Super Bowl party either by not having proper football knowledge or asking really dumb questions. If you sent in this person’s phone number they would get a recorded call from Mike Singletary commenting on the violation.

Additional features to the microsite include downloading ring tones and following McMahon on Twitter with a ‘headband message’.

This was a fun and unique way of generating more conversation on Boost Mobile even after the Super Bowl was over and a good use of they took advantage of Super Bowl advertising. And for Chicago, it’s fun for us to be a part of the Super Bowl again.

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