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brainstorming

Tim Itano

At Stevens & Tate, it would be an understatement to say we do a lot of idea/concept generation. Over the past few decades, I’ve tried to put my finger on which components create the most hospitable environment for great ideas to bear fruit, but a recent book by Malcolm Gladwell entitled “Outliers” helped me identify perhaps the biggest ingredient to strong creative collaboration.

In “Outliers”, Malcolm Gladwell (author of The Tipping Point and Blink) chronicles the remarkable health and longevity exhibited by the inhabitants of Roseto, a small Pennsylvania town. According to the book, a large number of its  inhabitants originated from a mountainous area in Southeast Italy, who after carving a life for themselves in America, sent for additional members of their family to join them in America.

This interesting thing about this group of people was that unlike national averages, hardly any Rosetans under age 65 had heart disease/heart attacks. In the 1950’s, when research was undertaken on the Rosetans, heart disease was the leading cause of death among men of this age, so this merited closer examination. What researchers found was that Rosetans ate relatively unhealthy diets, had a large proportion of smokers, didn’t exercise particularly often and obesity was relatively common among their numbers.

After eliminating all the expected health contributors (diet, exercise, physical environment, etc.), Gladwell chronicles how researchers finally determined that it was the supportive, interactive social structure – or sense of community – that led to their longevity and vitality. Multi-generational families living under one roof were commonly seen as well as numerous interactions between the young and elderly. Of note, once Rosetans left the geographic area, leading to more insular lifestyles, their health statistics fell back to the national averages.

A similar thing could be said of the creative process. The best sessions we have conducted have involved multiple people–ideally from various departments–bringing differing viewpoints together in a mutually respectful, collaborative environment. On the flip side, when we have kept the brainstorming sessions more insulated (or in a bubble so to speak) with little collaboration until the very end, the results generally leave a lot to be desired.

Suffice it to say, we try to stick with lots of collaboration throughout the process. Also, when the common goal of the upcoming brainstorming session is shared at the outset, additional benefits regularly include increased ownership by participants, greater respect for others’ ideas, and greater transparency of thoughts and opinions. And the greatest result of all in the process? Healthy, robust thinking everyone can take credit for.

But enough about us. What elements help your group collaborate/create more effectively?

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It rarely lives in the same place more than once. Its voice is constantly changing and it inhabits a new host at every turn.  It can arrive in a hot, morning shower, in a car stuck in bumper-to-bumper traffic, or while waiting for a ride in the pouring rain. It can appear in an elevator, while rock climbing or looking out the window of a plane thousands of feet in the air. And what exactly is this creature? It is the Big Idea and here, at Stevens & Tate, we’ve been hot on its trail, tracking it for almost two decades.

In our experience, big ideas have come from, both, very expected sources and from the least likely places, which makes holding onto it all the more important. When big ideas are forgotten it is one of the most maddening moments an Agency professional can experience. But when you do capture one, it’s electrifying.

From our observations, a Big Idea tends to elicit two reactions: One, it’s so obvious and on-point that team members try to add extraneous content to the idea which ultimately weakens its message, or, two, others instantly gravitate to the idea, layering their own meaning and story-telling support.

So, what defines the home-run idea/concept? While not easily measured or quantified, they do seem to share these characteristics:

  • It has an undeniable “It” factor that keeps drawing viewers/readers back.
  • It often doesn’t require a lot of explanation to its audience.
  • It solves the problem/need in a fresh way.
  • It has legs, meaning it is campaignable, extendable or can outlive the moment.
  • Its audience appeal is broader than originally expected.
  • Others secretly (or openly) wished they had created it!

Finding these breakthrough ideas is rarely an accident. The likelihood of unearthing the sparkling new concept is certainly enhanced by insightful, up-to-date marketing briefs – the variety that were developed with close client input – customer interviews, focus group feedback, competitor shopping trips as well as personal guerilla site visits to the client themselves. These can all provide the kindling needed to get the fire really going.

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  • JassiMostru: Hi Very nice and intrestingss story. [...]
  • Tim Itano: Agreed! On both your baby boomer comment and your admiration of oval rubber coin holders. I have not [...]
  • Elmhurst Erik: The Baby Boomers are unlike any generation. They revolutionized society and mass media. I love ov [...]
  • Tim Itano: Good post. And yeah, re: the "last meal" involved in the asteroid attack, I'm not sure I would use m [...]
  • Paul: I agree with you, technology is making it easier for marketers to reach their consumers at home, on [...]

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