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Active Twitter users are three times more likely to impact a brand’s online reputation via Tweets, blog posts, articles and product reviews than the average consumer, according to a new survey by Exact Target.

“Consumers active on Twitter are clearly the most influential online,” said Morgan Stewart, principal, ExactTarget’s research and education group.

“What happens on Twitter doesn’t stay on Twitter. While the number of active Twitter users is less than Facebook or email, the concentration of highly engaged and influential content creators is unrivaled-it’s become the gathering place for content creators whose influence spills over into every other corner of the Internet.”

Twitter users are the most influential online consumers – 72 percent publish blog posts at least monthly, 70 percent comment on blogs, 61 percent write at least one product review monthly and 61 percent comment on news sites.

Daily Twitter users are 6 times more likely to publish articles, five times more likely to post blogs, seven times more likely to post to Wikis and three times more likely to post product reviews at least monthly compared to non-Twitter users.

Nearly a quarter (23%) of online consumers read Twitter updates at least monthly and 11 percent read Twitter updates but do not have an account.

To read this article in its entirety, click here.

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10 Tips for Using Twitter

Posted By: Stevens & Tate   Category: Social Media

20 May 2010

When it comes to Social Media, no one “gets it” quite like Twitter. According to Econsultancy, as of January 2010, Twitter has 75 million user accounts. Twitter makes it easy for businesses and entrepreneurs to stay in touch with those who choose to follow them, and stay updated on new products, services, special offers, industry news and more. It’s a win-win for both the Tweeter and their followers.

When it comes to Twitter, there is a right way and a wrong way to use the platform. Your messages (or Tweets) must be kept short – under 140 characters – and they need to be helpful or informative. Don’t Tweet about what you ate for breakfast or the fact that you just brushed your teeth; people will begin to unfollow you.

Merle, author of the site MerlesWorld.com, has put together a list of the top 10 tips for Twitter Users.

  1. Regular Postings: You need to post to your Twitter account on a regular basis. Be a contributor that your followers get to really know and look forward to your Tweets.
  2. Retweet: If you see Tweets posted by others that you think your followers would like, then retweet them. It takes just one click and you’ll be creating goodwill with other Twitter users at the same time.
  3. Be Helpful: Keep in mind that Twitter is a form of Social Media, so social interaction is key. It is not all about you. Whenever a chance arises to answer a question, participate in a survey, or help solve a problem, do so. In this way you’re participating in the community. This also will help your brand and image when others know they can count on you for support or feedback.
  4. Don’t Be a Follow Copycat: Don’t follow everybody who follows you. Be selective in who you follow or your Twitter stream could quickly fill up with junk or spam.
  5. What to Tweet: Make sure that the Tweets you post are helpful and/or informative. Late breaking news pertaining to your industry, as well as any specials or sales you may have going on are always good topics. If you find something you think your followers would like, especially if it’s free or a bargain, share the love. Plus, if your Tweets are good, it will encourage others to retweet them.
  6. Comment: Participate in the community by commenting on other people’s Tweets. If you can answer a question, do so. It doesn’t hurt and people really will appreciate it when you take the time to comment on what they have to say.
  7. Say Thank You: When someone takes the time to retweet your Tweets, make sure to reply to them with a “thank you”. Manners rule online as well as off, and they’ll like the fact that you noticed the retweet and took the time to show some gratitude. It may even inspire them to retweet more of your tweets in the future.
  8. Be Personal: Every now and then you should show your human side with a creative thought, quote or other statement. Let people know you’re “real” and not just a lean, mean business machine. You want to tread lightly in this area. Too personal is overkill, but a little can help in establishing a connection with your followers.
  9. Post Pictures/Video: Twitter is not just for text. It’s easy to post short videos and photos. It’s nice to mix it up a little and share content in other formats.
  10. Talk About More Than Yourself: It’s not all about you, so please don’t make all your tweets one big marketing message, such as only tweeting about your latest press release, blog posting, or article that was published. No one will want to follow you if you’re one big commercial. Yes, some of this is fine in moderation, but you need to walk a fine line and mix it up with other helpful, interesting topics.

Social Media is all about participating and listening to what others have to say. It’s all about creating and sharing information and becoming part of the community. If you approach Twitter in this fashion, you’ll not only have a lot more fun, but your followers will like and respect you – and if that doesn’t strengthen your brand, nothing will.

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Nicole Wagner

I was at a seminar this last week and the conversation turned to how human resource departments are using Facebook and Twitter to see what type of person you are before they decide to hire you.

One professor from a local university spoke up to say that the majority of students who went to the university believed and utilized Facebook on a purely social level and felt that LinkedIn was their ‘professional’ social media website.

Man, do they have an awakening coming once they get into the workforce! I find it fascinating how different clients and associates use both LinkedIn and Facebook. So many of my clients in their 30’s find that Facebook is their main form of networking and generating leads for sales opportunities. They use it on a personal level, but it is so integrated with their everyday life that they naturally use it in business as well.

So wake up students – not only do you have to worry about you Facebook Profile when looking for a job, because yes, we will check it – but start getting your network of contacts on it now, because they will come in handy in the future.

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Yahoo and Twitter have reached an agreement that will allow for Twitter feeds to be put on various Yahoo sites, including the Yahoo home page as well as search, e-mail accounts, and Yahoo sites devoted to news, finance, sports and entertainment.

The terms of the deal were not announced.

Yahoo also will include Twitter content on its sites containing complementary information. For example, a Yahoo user reading a certain news item may also see Twitter updates on that news on the same page.

Both Google and Microsoft Corp.’s Bing have similar deals integrating Twitter feeds.

To read the entire article, click here.

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The newest way to send an affectionate message this Valentine’s Day comes with a social media twist: “Tweet Me.”

Twitter and Sweethearts candy unveiled plans last month to stamp Tweet Me on the familiar heart-shaped, fruity candy that has embraced short messages long before Twitter was in existence.

For Sweethhearts, the move accelerates recent commercial tie-ins for the 145-year-old brand. For Twitter, it’s a freebie public relations coup with serious mojo. For the nation’s marketers, it’s yet another savvy step into the virtual world and away from conventional advertising.

The odds of landing a Sweetheart candy that actually says “Tweet Me” are about 1 in 80. This is because there are 79 other phrases also being used this year.

“We’ve always been short and sweet,” says Jackie Hague, vice president of marketing at New England Confectionery, maker of the Sweethearts brand. “In this case, the technology merged with the ritual.”

Sweethearts has also launched an iPhone app that allows users to send virtual Sweethearts boxes with personalized messages that can appear on anyone’s Twitter page.

“Tweet Me” isn’t the first high-tech phrase to zoom to the top of Sweetheart’s popularity list. Past techno phrases have been used include “Fax Me” and “Email Me”.

Sweethearts Candy

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Hello TipDrop!

Posted By: Stevens & Tate   Category: Social Media

29 Dec 2009

TipDrop.com is a new micro-blogging web site that is a place where people come to give and receive tips on just about anything. Tipdrop is very similar to Twitter; however, TipDrop allows users to post messages up to 255 characters, rather than Twitter’s 140 character limit.

While Twitter asks users the question: “What are you doing?”, TipDrop inquires “What do you know about that?” and creates focused sets of useful information and tips on specific categories. Through this sharing of knowledge, each posting is focused outward on the topic, rather than inward on the user.

TipDrop also has a built-in credibility engine that helps keep the best tips on top and the junk out of the system. As a user, you build credibility by adding tips that other people like and vote for.

TipDrop Logo

Online Marketing & TipDrop

Can TipDrop be used in online social marketing campaigns? Absolutely! However; a company that blatantly promotes their own business can be punished by other TipDrop users who will quickly vote down contributions that are only meant to be self-promotional. This is a good thing as it helps to ensure the overall quality of TipDrop.

With this being the case, how can companies leverage TipDrop in their social marketing campaigns? A brand and reputation can be built up by offering a regular supply of high-quality tips that the other TipDrop users can appreciate. The more tips a user adds to the site, the more his or her creditability rises and exposure increases. By making positive contributions to TipDrop, a company will also be quietly promoting their business and establishing themselves as experts in a particular field.

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How do you, as a business owner, get your name out to more journalists so that they include you and your business in their publications? Become a source.

It’s a practice seen in both local and national press – small business owners offering interviews and quotes as part of larger stories on topics related to their industries. Being a source amounts to valuable free press for these businesses who want to establish themselves as leaders in their field.

Social media and the Internet are great resources for any business owner trying to gain free press.

Want to increase your chances of being contacted by a member of the press for an interview? Here are some things you should be doing right now:

1. Blogging – Having a blog is the number one thing that you can do to make yourself a more attractive target for journalists in need of a source.

2. Tweet – Twitter is a great place to start building authority on a particular topic by connecting with other users and sharing relevant information, news and links.

3. Help a Reporter Out – Help a Reporter Out is a mailing list that connects journalists to willing sources.

To learn more about becoming a source check out this article by Josh Catone.

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Google has recently announced that they have reached a deal with Twitter to include tweets in the search results.

The Google blog reads:

“Given this new type of information and its value to search, we are excited to announce that we have reached an agreement with Twitter to include their updates in our search results. We believe that our search results and user experience will greatly benefit from the inclusion of this up-to-the-minute data, and we look forward to having a product that showcases how tweets can make search better in the coming months.”

To read more information about this announcement, click here.

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Businesses are beginning to take advantage of social media platforms such as Twitter and Facebook. Not only are they creating interactive fan pages and profiles for their companies, they are also rewarding loyal fans and followers with special discounts, deals and coupons. These discounts are only available to fans of these pages and are used as incentives to get shoppers in their stores and onto their social media sites. And it’s working.

This article from the Examiner.com provides examples of how consumers are using Facebook and Twitter to check out business deals, restaurant reviews and even to help plan vacations.

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Nicole Wagner

Microblogging sites contain short, immediate postings of current thoughts or information. The most popular microblogging web site is currently Twitter. Twitter allows users to post messages that are no more than 140 characters in length. These messages are visible to a person’s followers. Currently, Twitter has an average of 54 million users worldwide visit each month.

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