There is much debate as to whether Facebook is the place to be if you are in business. Is it worth your time and effort if the main users are consumers not businesses?
The answer to that is Yes. Marketing your business on any social media platform is not an arduous task, as much as many people think it is, it is about having a presence, building credibility, and educating your potential customers.
Facebook provides opportunities that you would never have been exposed to, so make the most of it.
To be most effective when marketing your business via social media, you need to be talking to your target market. How you get them to “Like” your page is all about building your following and providing education about what you do and how you can help them.
10 Keys to Facebook Success
Here are 10 key steps to help you get the most out of Facebook marketing:
1. Create a neat page. You don’t have to fill out everything, but fill out at least the most important information in the profile section. Also, include a picture. People like seeing that they’re dealing with an actual person or business and not just some faceless company.
2. Keep your business profile separate from your personal one. Don’t go following your favorite bands or befriend your real life friends on Facebook with your business account. It’s okay to have a bit of fun with your business profile, but don’t forget its main purpose of marketing.
3. Make plans about what you’re going to say. What are you trying to accomplish? How can you make your page unique? How can you get the right audience interested in your page? How will you respond to criticism? To praise? Be strategic!
4. Brand your identity. You can now brand and theme your Facebook page similar to that of your website. Use the same logos and graphics, although you shouldn’t go overboard with them. Too many graphics will make your page difficult to load.
Create an Opt-in on your Facebook page to get followers contact details and all of a sudden you have another lead generation strategy for your business.
5. Interact with others. Participate in discussion and always give friendly, knowledgeable replies. Join clubs relating to your niche and offer suggestions and tips. Whenever somebody asks a question, offer a thoughtful answer.
If somebody says something you disagree with, let them know in a friendly manner, and provide a well-thought out reply as to why you do.
6. You’ll probably have to deal with some negativity. People can question your intentions at any time. Always be patient with your critics and deal with them in a professional and friendly manner. Don’t expect to always satisfy everyone. What you can do is maintain a positive image for your brand.
7. Try encouraging your fans to talk. Offer polls and surveys, asking your fans what they do and do not like about your niche. Try starting new topics such as ‘top 10 reasons why’ or ‘learn how to’ and then ask others to share their tips and ideas.
8. Keep everybody up-to-date with offers. Online communities need to be active, and one of the best ways to stay active on Facebook is to offer coupons and special deals on a regular basis. Also, having updates about discounts on your page will entice new visitors to follow you!
9. Hire a professional to create an app and offer it on your page. People really love apps, and your fans will even share them with their friends! Fun applications are a great way to attract attention on Facebook. You should be able to find a developer who charges fair rates.
10. Be consistent with your efforts. Log on every single day and post something! Even if you don’t have any updates, log on and participate in discussion. If you don’t get on Facebook every day and share tips, ideas, etc., people will forget about you. Also, don’t forget to use important
keywords in your posts!
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1 Response to How to Use Facebook to Get Results in Your Business
Erik
November 3rd, 2010 at 12:08 pm
These are all great suggestions. Like any successful marketing campaign, using Facebook requires a commitment of time and well-planned ideas. Many companies make the mistake of not investing a consistent pace of energy in social networking and the results reflect that.