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Chicago advertising consultants

There are three things you need to be thinking about as a marketer on Facebook:

1. Building for connections

Gokul made a very elegant point. You don’t want to just build connections. It’s not about the number of fans you have. It’s about what you offer them and it’s clear that the company’s focus has shifted from growth to engagement.
You need to publish content and experiences that people care about. Don’t build around your business. Build around your customers’ interests. If you sell cameras, focus on pictures and not your products. If you sell stoves, focus on the food and not your steel products.
Put content out there that becomes a part of users’ identity. The question you need to ask is: how can you build experiences and publish content that consumers will put into their Timelines and make their own? Focus on stuff that adds meaning to people’s lives and not distract their lives.
Think lighter versions of the Nike+ running application. The app focuses on running and not shoes but Nike gets the credit for adding value.
The key metric going forward will be closer to how many people added your content or application to their timeline than how many connections you have. This is a radical shift to actions and engagement and away from reach and impressions, though they are tightly aligned. Read the rest of this entry »

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Social media and smartphones are disrupting the established patterns and practices for B2C interactions. To be successful, businesses have to engage with customers through their preferred channels, whether that be mobile, IM or social networks.

The link between technology and consumers is, however, a two-way street. Take, for example, Facebook notifications (the auto-generated email or text alerts you get when someone posts you on your wall or comments on a photo). These alerts constitute B2C dialogue, though they operate under the guise of a C2C interaction.

The initial attraction of social networks like Facebook and other pioneers in the space was bringing groups of people of shared interest together on the web. Adding a messaging capability to the basic web presence extends the social experience beyond the website. Without notifications, you’d have to go online to Facebook to hangout with your friends. With notifications, your friends — and the Facebook brand — come and check in with you throughout the day via your inbox. Read the rest of this entry »

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When thinking about tips for successful email deliverability, let’s first look at the inverse – what will get your email blocked or junked by an ISP or other receiver?

There are 6 primary ways an ISP (let’s focus in them for simplicity) will block or filter your commercial messages.

Primary ways to have your message fail the deliverability test

1)Technical/Authentication: Most ISPs now require that your messages are authenticated using SPF and increasingly DKIM. Other technical aspects such as a misconfigured sending infrastructure and X-headers can cause blocking.

2)ISP Protocols: Each ISP has its own rules on things such as the number of emails they will receive per hour from a sender; the need to build up a reputation on your IP address before they will allow you to send high volumes, etc.

3)Content/Coding: While becoming less of a factor, most receivers still incorporate various rules related to content (certain spammy words, ratio of image to text that is too high, etc.) and improper HTML code.

4)Bounces: Too many emails sent to bad email addresses is a sure way to find your emails in the junk folder.

5)Blocklists/Blacklists: Most ISPs have their own “blacklists” or “blocklists” but some also incorporate external lists such as those maintained by MAPS and Spamhaus. Senders are placed on these lists for a variety of issues including recipient complaints and sending to “spamtrap” email addresses.

6)Abuse (Spam) Complaints/Reputation/Relevance: Now the most important factor in their algorithms, ISPs are increasingly looking at the engagement level of each individual recipient with your emails. The idea being that if one recipient never opens or clicks on an email, the ISP may filter the sender’s emails to the junk folder for that recipient. But for another recipient that engages with the emails, the emails would continue to be delivered to their inbox, even if there was a relatively high spam complaint rate for a specific message. But spam complaints remain the key reason your emails will be filtered.

So assuming you have: A) Properly configured your emails; B) Correctly authenticated them; C) Are using proper HTML code and regularly run your messages though a code and content checker; and D) Are conducting regular list hygiene; then your focus should be on increasing engagement and minimizing spam complaints.

Increasing Engagement & minimizing complaints

1)Managing Expectations: The top reasons subscribers hit the spam button is: The emails are irrelevant; Come too frequently; and they don’t trust the unsubscribe link. So the beginning of the relationship is key: tell subscribers what they will receive and how often during the opt-in process. Reinforce this with a welcome email or series that reinforces what they will receive and the benefits of the email program.

2)Providing value: Make your emails relevant by collecting their preferences and delivering targeted content. Use triggered emails based on their individual data (e.g., birthday, anniversary) and behavior (recent purchases, links clicked, etc.) to deliver truly relevant content. Don’t just sell, provide content that adds value, surprises, educates and helps the recipient solve a problem.

3)Making it Easy to Change the Relationship: If you know going in that some subscribers will want your emails less frequently or their interests will change, make it easy for them to modify their email relationship through a preference center that also makes it easy to unsubscribe (the alternative being the spam button). Also make these options known within the emails and welcome program.

Read the full article here.

Courtesy of  EmailExpert.org

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Content is king. Content is everything on the social web – tweets, status updates, ad units, search, billboards, press releases, copy on corporate websites and blogs, etc. But succeeding in internet marketing requires much more than just content!

It’s about the right content, at the right time, to the right person in the right channel – relevant content. Relevant content:

  • adds value to the conversation
  • positions your brand as a trusted source of information
  • is authentic and believable
  • builds trust with the community
  • happens as a result of listening and acting
  • increases the reach of your messages
  • increases your organic search rankings
  • drives purchase intent

When a brand can achieve this, they will not only deepen community engagement, but they will create customer advocacy. Through real time analytics, it’s very easy to identify what content (messages) clearly resonate with the community. This is one reason why Social CRM is such a hot topic right now.

Take the first step towards improving the quality of the content on your web site or marketing messages and contact Stevens & Tate Marketing at http://www.stevens-tate.com/contact.cfm. Stevens & Tate Marketing offers print advertising, media placement services, interactive advertising, web site design, search engine marketing, social media marketing and e-mail marketing services making them a full-service marketing agency.

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Are your prospects doing what you would like them to be doing? Are they ordering your products/services, visiting your website or clicking your links?

Did you know that according to usability experts, when visitors find powerful action words on a landing page, they are successful at completing their task 72% of the time; if the action word isn’t on the page, they are only successful 6% of the time.

Below is a list of fifty powerful “call to action” phrases to use in all of your future ad-copy:

  1. Click here.
  2. Click here to find out all the details.
  3. Download now.
  4. Immediate download.
  5. Reply today.
  6. Try it free.
  7. Start your free trial now.
  8. Sign up for your free trial immediately.
  9. Your free trial is just a click away.
  10. Join now.
  11. Start now.
  12. Talk to an expert.
  13. I invite you to…
  14. I urge you to act at once.
  15. I can’t wait to hear from you.
  16. We’d like to hear from you.
  17. Just hit Reply and we’ll email you the details.
  18. Sign up online at ____.com
  19. Learn more about us at ______.com
  20. Order now, while there’s still time.
  21. Place your order now, while everything is still in front of you.
  22. In a hurry? Call 555-1212.
  23. For even faster service, call 555-1212.
  24. To place your order, call us toll-free at ____________.
  25. Just reach for your phone.
  26. Mail your order today!
  27. Send in your application today!
  28. We’re waiting for your call.
  29. I urge you to send for our free brochure.
  30. Send for our free catalog.
  31. Mail this convenient coupon today!
  32. For more details call 555-1212.
  33. Please don’t hesitate to call us.
  34. Why not give us a call to find out all the details?
  35. Call us this week to schedule an appointment.
  36. It’s important that you respond promptly.
  37. Offer expires March 1st.
  38. For a short time only.
  39. Order now and receive a free gift.
  40. See it in action.
  41. Get it now!
  42. Request your FREE quote today.
  43. Free Shipping.
  44. Money Back Guarantee.
  45. Best value.
  46. Limited availability.
  47. Expires at midnight tonight.
  48. Act quickly.
  49. Reserve your spot now.
  50. Sign up now, while you still can.
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Mark Beebe

It has been since 1995 that Victoria’s Secret figured out a big advertising secret.

First, let’s look at the Victoria’s Secret corporation because this is big business.  Victoria’s Secret is an American retailer of women’s wear, lingerie and beauty products. Sales have surpassed $5 billion dollars. It is now known for its annual fashion show, catalogs and bringing models to the forefront.

When the Annual Fashion Show began November 19th on CBS primetime, it marked the 15th year of the longest commercial ever. It pulled in ten million viewers. Not only was this selling Christmas ideas for men, but the in between 30 second commercials – sold to women. It’s a smart buy to captivate your demographics by making a show, posting it on prime time and showing Victoria’s Secret’s Runaway Angels displaying the next models to come.

I know Victoria’s Secret understands the value of marketing and inventing a category that never existed. Then add a sprinkle of Kate Perry and Akon singing to promote themselves, and mix the $2 million dollar bra that featured 1,542 carats of white diamonds, blue sapphires and blue topaz, all set in 18-carat white gold and you have a wonderful start to a viral social media campaign. The website then boost a new category called “Fashion Show: Supermodel Essentials” to tie in what you are seeing.

The show is not live but the illusion that it is, almost convinced their audience to vote “live” last year to find the next Victoria’s Secret Angel Super Model. They got wise and nixed that concept this year. It’s not live because so much can go wrong when you are wearing next to nothing and the editing is fast and furious.

The only issue left is a moral issue – should the show post a later time slot? Many tweets and blogs were invented on this very issue. VS is pushing the envelope on how far they can push their products each show and make the longest commercial since infomercials were brought into America in 1949.

Think of the possibilities of a YouTube channel for your product(s). How could this concept be brought to your demographics? Talk to your agency and see how far you can move your meter on viral marketing. Explore What category can you invent to propel sales? Check out http://www.theaxeeffect.com/#/axe-campaigns/virtual-hair for pushing the limits. Advertising is endless, timing is everything.  Harry Truman once said, “It doesn’t matter how big a ranch you own, or how many cows you brand, the size of your funeral is still gonna depend on the weather”

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A big aid to the success of any online business having customers pay attention to your web site and its messages, including e-mail marketing and newsletters. People who are following your progress on a regular basis are receiving more exposure to your product, and are more likely in the end to purchase the services or item you are selling than someone who just chances across your site. Thus, one of the many metrics set by businesses is a high number of followers they can reach via such contact methods.

As is often the case however, the numbers alone don’t tell the whole story. Simply buying a list of e-mail contacts and sending them a message every three days does not count as having a large audience. That’s just spam, and the opinion of spam on the web is rather well known.

Thus there is an increasing focus on the opt-in method of list building. By means of enticements, the distributor gets interested parties to voluntarily sign up for the service. Once this has been accomplished, it can be reasonably assumed that the party is interested in continuing the service over the long term.

This means the message is more likely to be put in front of people that want to see it and are most likely to respond to it.

Of course, different strategies produce different results, and not everyone responds to the same methods. Below are five opt-in methods from Enzo F. Cesario, an online branding specialist, that can be employed to begin building your contact list.

Method #1 – The Pop Up
This is one of the more controversial options, because it’s one of the catch phrases of the anti-advertising mentality that grows on the web. People hate pop ups, the perception says. However, research suggests that pop ups still are some of the most profitable ways to generate clicks on sites.

There are several ways to approach the pop up option that will minimize the intrusion. Some mimic a toolbar that slides in from one side of the page, for example. Others will appear for a brief period, then recede if not used. The trick is to make it interesting enough to catch the eye, but not so obtrusive as to appear irritating or forced. Do avoid bright, flashing primary colors and strings of exclamation points.

Method #2 – User-activated Pop Up
This is a different take on the pop up methodology. The idea behind a pop up is that when it appears, it catches the eye and is hard to ignore. On the other hand, they’re irritating when they interrupt something a user is reading or watching. However, if a video or article has an embedded link that asks if the visitor would like to know more, that link can be tied to a pop up. This script can then show up and since it’s tied to one of their actions, it’s less likely to get an irritated or rejecting response.

Method #3 – The Free Gift
People feel better about giving out their information for a mailing list if they feel they’ve been rewarded for it. Therefore, entice them into opting in by offering them a gift related to your service. If, for example, your brand is a publisher of ebooks, offer them one of your older titles as an incentive. If your brand specializes in small, casual web games, consider offering one such game for free, or at least a free trial. The visitor perceives an immediate benefit, and is likely to sign up as a result.

As a side note, some free gifts can take the form of contests for prizes. If you are going to go this route, make sure that the prize genuinely is winnable, is worth the winning and that you announce the winner, provided, of course, that you have their consent. Contests are increasingly seen as false options by many viewers, and the only way to circumvent this perception is to make it a genuine item that people can win, rather than a crass deception.

Method #4 – The Squeeze Page
This is a page, based on text or video, that stops the process of giving information and lets the visitor know that they should sign up in order to get the full degree of information. This makes the preceding pages they have viewed a sort of ‘teaser’ that gets them interested in the material you have to offer, followed by an invitation to continue reading in exchange for some brief contact information.

Video is an increasingly popular option for squeeze pages, because it’s so easy to engage with. You can create a short video presentation explaining the value of the e-mail list, and it will stick in the mind much more than a highlighted checklist made of text.

Method #5 – The Basic Form
The simplest methods often become classics, and why? Because they work. Many sites still use the old standby of an unobtrusive simple web form at the end of an article, with spaces for a person’s contact info provided. This has the advantage of being very simple to produce, very easy for the user to fill out, and presents a minimum of interruption compared to pop ups or squeeze pages.

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