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Mark Beebe

When TiVo was launched in 1999, I was one of those techies that purchased one. To be holding a digital video recorder in my arms seemed like a dream come true. I would no longer need to tape the shows I wanted to watch and could order my season pass and everything seemed to be on auto-pilot. It re-scheduled my life and made everything more convenient. What I didn’t understand is that TiVo had a brain and knew the shows I watched and even when to record related shows that I might enjoy. But the bigger event I was not expecting was my ability to watch Monday Night Football and skip every commercial. I was condensing my life by taking away the :30 second ads but not having a clue of what offers were being pushed. At first, I thought this feature was really cool, but being in Advertising and having a thirst to know who is doing what, it started to get stale within the first six months.

In 2000 I began watching the commercials again and realized that if I have seen the spot already then I was approved to fast forward. Then it hit me- most consumers are going to miss the commercials because they aren’t in advertising. How was this going to kill television? It was forcasted in 2009 that 36% of the population will have DVR services by 2012, and presuming all ads were skipped (there is no value to a skipped ad) this would equate to a reduction of 11% of prime time ratings points 10 years after the advent of the DVR. This is equivalent to about 2 years worth of erosion due to viewing patterns shifting from broadcast to cable.

As I see it currently, this is not the case. Despite this widespread hypothesis that DVR ownership would yield lower recall and response to advertisements, in looking at today’s DVR owners, we see that they actually are more likely to have recall of pharmaceutical or prescription drug ads.  For instance, seventy-one percent of DVR owners recall seeing an advertisement for a pharmaceutical or prescription drug in the past twelve months, as compared to 64% of all consumers. However, as DVR ownership becomes more commonplace and consumers become more familiar with the capabilities of the DVR functionality, we may start to see these numbers decline. But for now, marketers can rest easy — DVR owners appear to be highly media-savvy consumers who are still tuning in to ads.

TiVo just added Netflix, Amazon On Demand, Blockbuster OnDemand, YouTube, and countless streaming music channels. All new ways to incorporate commercials. Today there’s a new revolution in electronics that’s redefining not only when you watch TV, but where. Even though timeshifting allowed you to watch television on your schedule, you still had to be in front of your TV when it came time to watch a show. Today, new pioneers like California-based Sling Media are introducing the next big concept called placeshifting, and the results of this new focus is bringing new products and technologies that allow you to watch and listen to your favorite television shows anywhere in the world.

But even the notion of erosion as the futurist are predicting is a false one. As both cable and DVRs contribute to higher total viewership of television and disregards that with annual population growth of 1% per year, total television impressions will rise by about 20% over a 10 year period.

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Mark Beebe

While out in Vegas at the FMI show a few weeks ago I confirmed what I always believed. The FMI show is a well-done Food related Industry show that garners about everything under the sun that has to do with food. What I witnessed was how the niche market has expanded and makes you see value in their products. Of course the “Green” initiative is big in any field today, but how about the groups selling “mist”ers that lightly water your vegetables in any grocery store that saves you money on water? Or what about re-using the water and the company that supports that? What about the company that sells the bolts that go with those “mist”ers that won’t rust? What about the company that has the padding the vegetables lay on that will allow the water to breath into the piping system that another company is selling. It goes on and on. Everybody is tied to everybody and as time grows, it’s getting incredibly connected.

Let me explain this concept in another way, How did one concept and brand bleed over to so many other companies in such a short amount of time? The product and brand is Febreze. You remember the nice smelling odor- eliminating product? Well in a few years span this is what they have done:

  1. Febreze Freshener- Now in 15 scents
  2. Febreze To Go- Now in two scents
  3. Febreze NOTICEables oil warmers that last 30 days- 16 scents
  4. Febreze Candles- 13 scents
  5. Febreze Air Effects- 15 scents
  6. Febreze SPORT Extreme Odor Eliminator
  7. Febreze Home Collection Flameless Luminary-four scents
  8. Febreze Room Spray- four scents
  9. Febreze Home Collection Scented Reed Diffuser- four scents
  10. Febreze Home Collection Soy Blend Candle- four scents
  11. Febreze Pet Order Eliminator- four products
  12. Febreze Car Odor
  13. Febreze Smoke Odor
  14. Febreze Bacteria Odor
  15. Febreze Allergen and Odor
  16. Febreze  Food Odor
  17. Febreze Carpet Odor
  18. Febreze Closet Renewables
  19. Febreze Laundry Odor Eliminator
  20. Tide with Febreze Freshness
  21. Bounce with Febreze Fresh Scent
  22. Swiffer with Febreze Fresh Scent
  23. Mr. Clean Bathroom Cleaners, Magic Erasers, Multi-Surfaces Sprays, Your Home Pro products, Cleaning Tools all with Febreze
  24. Downy with Febreze Fresh Scent

It is remarkable what they have accomplished in such little time. Their demographics range from 16 year olds to Senior Citizens. These are real products that are probably in your cabinet and now a comfortable brand that people trust. But Febreze as a company needed to join forces with so many other companies to make this happen, even the injection molding of their containers, the spring in their sprayers and Yankee Candle who is assisting with their candles.

Everyone is connected to everyone. FMI had so much cross selling I couldn’t tell if Oscar Mayer Hotdogs were the brand and they partnered with Black Angus or if Black Angus approached Oscar Mayer? Is the product for Senior Living or a Single Soccer Mom? For the consumer, who cares? We win and keep winning big.

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Mark Beebe

So how many generations do we have now?
We have the Silent Generation (1925-1945), Baby Boomers (1946-1964), Generation X (1965-1979), Generation Y or Millennials (1980-2000), Generation Z or the New Silent Generation (2000-2020). So we have FIVE that we are serious about marketing to.

You still need to know your AUDIENCE

Everyone can tell you how to market different to each one of these groups, however, the process to me is the same, it’s just the execution that varies. A great example is do you send a postcard to Generation Y to introduce your product? Probably not since 48% don’t consider mail as a priority until Friday. Generation Y is all about Extreme things (concerts, movies, hiking,and video games) Viral marketing is a great way to catch them. By the way, 36% have a least one tattoo. You would be better saving your dollars on that postcard and sponsoring a video game competition to reach this target.

You will always need TIMING

Timing is so important in marketing. Any ad agency can steer you in the right timing. Think of it this way, do you advertise tax software on April 16 of any year? What is your right timing of your product. If you don’t know that answer, then your agency or a test market needs to be explored to find your results. Pushing your offer to make sales in a timely manner may not be the answer. Educating your buyer at the right time will make sales happen automatically and surely increase sales.

Should always include an OFFER

That’s right, a simple reason to buy that provides some benefit to the buyer and eases them to the buying step. Make it real. Let them make the decision on their terms. Any generation loves to be in control of the situation. Of course your website needs to reflect the simplicity and comfort from ordering from you.

You must be AUTHENTIC

No one wants to waste time on people or companies that aren’t real. Earn the respect and make Authentic equal truthful. Understand your target audience by hanging out with them and seeing how they interact. Watch the shows they watch or listen to the songs they hear. Audiences wants to be listened to NOT MARKETED TO.

The MESSAGE needs to get through and resonate

Your message must have a benefit for any generation you are talking to. It must deliver on your promises or the social sites will have you closed before you opened. There are a number of basic marketing practices out there but in all my years these five concepts have always remained true and should remain true for the next decade. Every generation wants to be heard, not preached to, so listen to them and that just may shape a new direction for your company or product.

Remember each generation is so different than the next. The beauty behind the Y generation is that they believe anything is possible. We have made them believe that. As Apple says, Think Different. I am going to close this blog with a link to a concert that the Y generation help conceive. This is a clear example of how each generation is different. It was recorded in 12 countries and 185 computers.
http://www.youtube.com/watch?v=D7o7BrlbaDs

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Nicole Wagner

I was at a seminar this last week and the conversation turned to how human resource departments are using Facebook and Twitter to see what type of person you are before they decide to hire you.

One professor from a local university spoke up to say that the majority of students who went to the university believed and utilized Facebook on a purely social level and felt that LinkedIn was their ‘professional’ social media website.

Man, do they have an awakening coming once they get into the workforce! I find it fascinating how different clients and associates use both LinkedIn and Facebook. So many of my clients in their 30’s find that Facebook is their main form of networking and generating leads for sales opportunities. They use it on a personal level, but it is so integrated with their everyday life that they naturally use it in business as well.

So wake up students – not only do you have to worry about you Facebook Profile when looking for a job, because yes, we will check it – but start getting your network of contacts on it now, because they will come in handy in the future.

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Mark Beebe

So how does this concept roll out in business? Let’s begin by talking about everyday terms- when you ask for tissues, you ask for Kleenex and when you want to make a photo copy you say “I’m going to Xerox something”, when you have a cut you reach for a Band-Aid don’t you? Paper towels or Scott Towels?

But when Leo Burnett’s Green Giant came into our family rooms in the 1928, did it make people remember Green Giant when it was time to buy any vegetable that was green? You bet it did. They then retired the character for some time and then, “Despite a more than 10-year hiatus, the Jolly Green Giant is one of the most recognizable advertising icons of the 20th century,” explained Green Giant Marketing Manager, Tammy Sadinsky. “When developing this advertising campaign, we could not ignore the 80 years of equity that the Jolly Green Giant brings to the brand.”

What kind of sales did Alka Seltzer see when “pop pop fizz fizz oh what a relief it is” was introduced? Sales went up with the Speedy campaign as projected; however, in the 70’s Tinker and Partners created a frothy, luminous commercial composed of nothing but two Alka-Seltzers dropping into a crystal glass of water. The key phrase here was “two Alka-Seltzers”. Up until this series of ads, both the speedy commercials and packaging had only promoted the use of a single tablet at a time. This branding agency made an error showing two tablets, yet the president approved the spot and changed the packaging…forever! This drove sales through the roof.

So you are asking yourself, those product launches were years ago when their was a captive audience, today there are over 300 channels, how in the world does this impact our lives today?

Do you have an emotion about Kraft? General Mills? Betty Crocker? I bet one of these stirs up a feeling that might be childhood related or a happy brand memory. These corporations have spent billions of dollars driving that message home into our craniums.  It’s what a good marketing plan will do. Have you ever heard of the brand McDonald’s? Ask any child between three and eight why they want to eat there.

Our subconscious tells us that good marketing stay with us forever. Let me demonstrate this with a few ideas. What is a Toyota Sale-A-Thon? We know the name, we know the brand but we don’t really know what that sale actually means unless we were actually shopping in the market for a new vehicle. That is smart marketing mainly because when you do decide to purchase a new vehicle, Toyota, may come up for a car you might want to explore. Does your brand do this today?

Open up your refrigerator and look at the items you purchased, probably some private label but mostly name brands. Ask yourself, did I purchase Heinz Ketchup? Did I purchase Miracle Whip? Did I purchase Wishbone? Did I buy Coke or Pepsi? It’s truly amazing the amount of marketing efforts from creative marketing agencies that have gone into these brands to make them our “comfort” choice. Of course quality and not changing up the formula is all part of the strategy to keep a customer loyal. On April 23, 1985, Coca-Cola, amid much publicity, attempted to change the formula of the drink with “New Coke”. Follow-up taste tests revealed that most consumers preferred the taste of New Coke to both Coke and Pepsi, but Coca-Cola management was unprepared for the public’s nostalgia for the old drink, leading to a backlash. The company gave in to protests and returned to a variation of the old formula, with high-fructose replacing cane sugar, under the name Coca-Cola Classic on July 10, 1985. The taste really didn’t change so the consumers were happy.

Now these are considered small purchases as compared to a new home. Can you give me a brand that you would seek out when you are searching for a new home. Strange isn’t it? New Homes, the largest purchase most Americans purchase, has NOT ONE brand. Go and ask your neighbor what kind of car he purchased and then ask them who built your home? Of course there are always exceptions, but mainly marketing smaller brands is an easier exploration. Is your brand closer to Coke or a Homebuilder?

Internet is the next wave of brand loyalty. It’s right on your computer everyday. And if you think television or movies does not influence as much awareness, just watch Talledega Nights and see the placement of the complete Apple Bees commercial or watch each season that Jack Bauer from 24 gets a new car sponsor and the logo is shown in nearly every episode. It is happening everywhere in every form. The question is…how are you getting your brand into the public?

Enjoy this link: http://www.youtube.com/watch?v=PUxxI28zhNc

To reat “Who Says Marketing Is Not Valuable? Part One” Click here.

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Mark Beebe

Many times throughout the year, clients or individuals will challenge myself or the firm on how valuable marketing has changed history or moved the meter in some regards.

I want to start by saying that I never perceive marketing to be slimly or deceitful. Marketing steers brands from being good to great. Marketing paves the way by introducing you to something you may or may not try. Remember Pet Rocks or Moon Rocks? Who knew of a word; Ginsu before 1978? Did you really want the pocket fisherman or did marketing help with your decision?

What I found interesting recently was how marketing is changing our culture with Celebrities. They have orchestrated taking the negative and reversing that image so smartly that it is seamless to the average viewer.

So that takes us to my first observation, I just saw a new show commercial advertising “The Marriage Ref” starring Jerry Seinfield. Was it really that long ago that we forget that Jerry went after his babysitter that was 15 years old? She was in HIGH SCHOOL. He dated Shoshanna Lonstein for quite a few years. They were getting married when she was 17 and at the time, that was all the rage. It never came to be.  And now, he has a show that deals with being a Marriage Ref. I believe the premise finds real couples having arguments and a panel of celebrities review the fight and offer tips and suggestions. The panel consist of people like Larry David and Madonna. They both have been divorced and have no right on that panel except for laughs. Anyway Jerry has used his Marketing and PR efforts to change that image.  Other marketing image changers include Hugh Grant being caught with a prostitute, Mel Gibson stating racial slurs, and guess what, ten years from now everyone will still be talking about how great Tiger is on the current tour. It is all about marketing and how it is all positioned. PR is also interwoven into this mix. You can never pay too much for a good PR firm that is going to lift your image. Celebrities truly understand the value of image and the power of marketing.

Are you still not convinced that Celebrities are using Marketing to turn their product around? Let’s take Paul Rubens as another example, we all know what he did, but he is introducing the new Pee Wee Herman show to the next generation of children.
Jerry Lee Lewis married Myra who was not only his first cousin once removed but 13 years old, Roseanne’s butcher of the National Anthem, Michael Richard’s racist rant, Britney’s bizarre hair cut, Dixie Chicks disliking the President, and Janet Jackson/Justin Timberlake reveal a boob on the Superbowl.  The Beatles records were burned a few decades back because of something John Lennon said out of context. Guess what, all these celebs still sell very well. Whether its CD sales, downloads of movies or being a regular on digital shorts on SNL, marketing has helped every one of these individuals. You cannot tell me that it has not. Right or wrong we are also a very forgiving Country. Remember when Michael Jordan and Kobe Bryant had affair after affair? Me either!

Marketing and time is the sole reason each of these individuals have moved forward and in some cases become stronger as a brand. Marketing can solve your image or create a new one. Marketing can empower the viewer to respond positively to your brand. However, not all marketing can be a savior. A good example of this would be looking at a case study of O.J. Simpson. His image cannot be erased, for one his brand is revolved around a murder, his book “If I did it” could not save O.J. from the brand he created in that year long trial. All the other years of the O.J. brand was erased by a car chase and a gun. Roman Polanski and Ronnie Spector are in the same boat.

Watch Presidents Obama’s debates again especially his first one. Watch President Clinton’s debates again especially his last one. They both promised Healthcare would be resolved in 90 days upon election. Why is this forgiven? Simply, good marketing and great PR to every newspaper in the country. Marketing works. Imagine having every media outlet known to man at your disposal everyday and how you could change and manipulate your brand. Eventually you need to perform, but not as much as you use to. Great example of this was a musical group called the Bay City Rollers, they were coined as the next Beatles, but guess what, without great songs, good music and lots of hard work they faded into the sunset as almost one hit wonders. They had no vision yet great marketing-you still need to perform.

So how do we transform YOUR brand. Is it time for a facelift? Is it time to change your image? Marketing is a wonderful tool when used correctly and I’m sure if it has helped Celebrities then it can surely elevate your brand regardless of the past.

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Mark Beebe

You probably know an iPhone owner or two who just can’t wait to demonstrate their favorite application. There has been much written about the booming market of apps and how they can change your lifestyle.

But a fairer assessment is that the iPhone is a device for the polymath. Virtually any fascination is enriched with an app. Marathon racing? Try RunKeeper, which tracks your distance and time using GPS. An art lover? Yours, Vincent from the Van Gogh Museum, with its galleries and archival letters, can’t be missed. Stargazing is never the same once you’ve got Pocket Universe, an augmented reality app that points out the constellations overhead as if there were no fog or clouds obstructing your view. Even some of the sillier seeming apps, like Flashlight, really come in handy while looking for a seat in a movie theater.

But after looking into many apps, I have come up with the best of the best regarding “receiving content to read”. This keeps you on top of events and newsworthy stories from around the globe.

Instapaper (Free)
Ever come across something you would really like to read, but don’t have the time? Instapaper provides an easy way to save articles for you to read at a more convenient moment. After creating an account, you download a button for your browser. Any time you click the bookmarklet, Instapaper saves the text on a website in a readable format, stripped of ads and images. It is easy to download your saved articles to your iPhone and read them on the train ride home, or whenever you have a few extra minutes. Instapaper is widely used – and loved. Wired’s Dylan F. Tweney once wrote on the Gadget Lab blog that Instapaper “just about justifies the phone’s purchase price all by itself.” Also be sure to have a look at Instapaper’s most frequently bookmarked articles at Give Me Something to Read. It is an eclectic list of magazine articles and short fiction from publications like The Atlantic, Seed magazine, and The New Republic.

Newsstand ($4.99)
With an aggregator like Newsstand, you “subscribe” to your favorite publications so you can read them all in one place. Simply type in the names of websites that you like to read and it will alert you to fresh content. Newsstand has a mock newspaper interface for reading headlines and articles. Many newspapers and blogs even display their full articles in this format, known as “RSS,” so you can read everything in the app without waiting for Safari to load. Newsstand is best for casual use; with more than about a dozen subscriptions, the app may feel overwhelming. And use care when subscribing to large publications, like BBC News, or you will be flooded. Instead of a publication’s main feed, you might want to subscribe to specific sections like “Science & Environment,” which, in the case of the BBC, averages about 50 updates in a week.

Stanza (Free)
The Kindle may have a longer battery life and E Ink, but the iPhone has an even greater advantage as an eReader – it’s almost always with you. While the small screen may not be ergonomically ideal, the iPhone’s portability means that at a moment’s notice you can download and start reading any digital book available online. The iPhone touchscreen makes reading a seamless experience. And if you choose a public domain literary classic, it won’t cost you anything.

Of the several free eReader apps, Stanza is the finest. It is the easiest to customize, offering dozens of options to change fonts, size, brightness, and color for the most ideal reading interface. Tapping on any word prompts a dictionary definition and gives Stanza an edge over Barnes & Noble’s eReader and the Kindle for iPhone. Even purchasing a book is less complicated on Stanza, which provides fast access to several sources other than Stanza’s parent company, Amazon.

NPR (Free)
In July of last year, National Public Radio released all its material online so that anyone with enough technical savvy could build applications using the network’s vast archives and streaming audio. Shortly after, a formidable unofficial NPR app emerged called NPR Addict. The official NPR app quietly debuted last summer. Have you made the switch? You should. The official app is remarkably robust, with a sleek interface for searching by show, topic, or station.

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