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In an article by eMarketer earlier this week, they discuss a new study that found that grandparents are some of the biggest spenders in this current economy. There is some interesting data in their article and is definitely worth the read. They go on to say that although this partly to due with the poor economy, it is exposing them to more digital media and a savvy audience is good for marketers. Here is a except from the article:

Grandparents are a large and influential consumer segment

Grandparents are a powerful force in the US economy. According to Nielsen, grandparent households spend 4.4% more each year than all other households. And, it’s no secret they love to spend on their grandkids. Almost 40% of grandparents in the Nielsen data said they provided support such as clothing or food for their grandchildren. During the next few years, grandparents are set to become an even more powerful consumer segment. Nielsen reports the population of 69.6 million grandparents currently in the US will rise 11% by 2015.

One effect of the recession has been a rise in the number of grandparents living with younger family members. According to a March 2010 Pew Research Center study, the number of Americans living in multigenerational households rose to 49 million in 2008, representing 16.1% of the population. Those are households with at least two adult generations or grandparents and another generation. This trend had been in motion ever since the proportion of multigenerational households hit a low of 12% in 1980, though economic conditions have certainly contributed to recent rises.

Read the full article here on eMarketer then be sure to come back and share your thoughts with us.

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In an interesting article recently on DM News, it shows a growing number of small businesses are realizing the value of using search and social as effective tools when marketing budgets are tight. Here is just a small excerpt from the article which runs parallel to the increase we have seen in increased inquiries about stepping up efforts in these areas for several of our smaller, local-based clients.

A growing number of local businesses, facing tight marketing budgets, are turning to search engine marketing and Facebook to promote themselves, according to a survey from MerchantCircle, a social networking site for local business owners.

Asked to name the top three most effective marketing methods they use or have used, 42% cited search engine marketing, while 36.7% reported creating a profile on a social network and 35.8% cited e-mail marketing. More than one third (34.4%) said they use “other online methods,” while “coupons or direct mail” ranked fifth at 23.9%.

To read the full article from DM News, click here.

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Customer segmentation is a topic often discussed when planning and executing an e-mail marketing campaign. Although traditional monetary-based and demographic segmentation drive most programs, what is the value of behavioral, or even attitudinal segmentation?

This article by David Baker has value in educating both novices and pros about the opportunities to define and refine your e-mail lists. What it also indicates is that most lists need to be continually managed across the product buying cycle. You should never be satisfied that your list is the best it can be.

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Jeanne O'Neill

On the heels of an over 2-year decline, magazine ad revenues and ad pages
showed growth in the second quarter of 2010. This is good news for the print
advertising
industry which experienced the greatest losses of all media
during the recession.

Second quarter revenue rose nearly 6% to $5.2 billion. Ad pages grew
marginally, up only .8%. Still, both measurements were strong on a
year-over-year basis. Some of the growth was fueled by growth in the
automotive and financial categories.

The leaders in ad page gains were ESPN The Magazine, Real Simple, The
Atlantic and Fast Company, all targeting middle-to-upper income readers.

While the summer months are forecasted to see continued growth, a successful
year will be determined during fourth quarter. If the recession dips again
and consumer spending holds tight for the holidays, 2010 may not be as
healthy as we are hoping.

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Jeanne O'Neill

The U.S. Census always triggers controversy from certain segments of the population. Whether the concerns relate to politics, privacy or compliance methods, the Bureau has to defend the depth of its questionnaire beyond the simply stated “enumeration every ten years” condition set forth in the U.S. Constitution.

To marketers however, the census data is welcomed each and every decade – we hate to be utilizing, and making decisions from, data that is 10 years old! These last 10 years have contained the most significant demographic and media usage shifts in our history and the new Census will define and quantify so many for us.

Other facts of interest:

  • There is no more average American family. Now, only 22% of households are “Married with children”
  • Hispanics now represent 16% of the population, and are still the nation’s largest and fastest growing ethnic group. In addition to citing whether the household member is Mexican American, Puerto Rican or Cuban, there is also a box to open-endedly fill-in other countries of origin, such as Salvadoran, Colombian, etc.
  • Within the next decade, the historical white, non-Hispanic citizen group will represent less than half of the new births…for the first time ever
  • Also, for the first time we may find that women have become the dominant “Householder” defined as the person who fills out the questionnaire
  • The South and West still hold their status of being the most populous regions with over 60% and containing 85% of the last decade’s population growth; also, they continue to receive the majority (two-thirds) of the 10 million+ immigrants who have arrived in the last decade
  • In all 10 of the largest cities and the two most populous states of CA and TX, there is no racial or ethnic segment that describes the majority of the population

When the much-anticipated data is released, marketing strategists will need to disseminate it and re-define program demographics, scope and communication strategies. For many products groups, the changes will be dramatic to justly reflect the complexities of the new multi-dimensional U.S. Society.

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More and more brands and companies have begun taking advantage of social media, mobile and video and using them as an essential part of their marketing plans. As important as these formats are as advertising and marketing tools, it is also important to view emerging media with an educated eye.

Consumer brand logos are everywhere in the social media space. According to Business.com, two-thirds of business-to-consumer companies have a social network profile page and half use Twitter. Social media budgets across all industry sectors this year were expected to balloon from 43 percent to 79 percent, according to MarketingSherpa.

Yet the way brands are spending those social media dollars is changing dramatically. For one thing, advertising is becoming less important as the primary revenue driver. More important, social media is not confined to social networks, or even digital media. Instead, it is spreading across all marketing.

A recent article found on iMediaConnection discusses these revolutions in the social marketing realm. The article states that brands are starting to see that the most critical social media expenditures are not in the realm of buying paid advertising but in building out infrastructure and a strategy to enable social media to transform their businesses. That means money will be allocated from marketing budgets, not media budgets.

What will marketers demand for their buck? Information. Not just information gleaned by listening to their customers, but by listening to those noncustomers whose opinions are shaped by the social interactions and commentary of others. As customers and customers-to-be drive the conversation, they will increasingly drive the evolution of a company’s brand.

As brands become the property of consumers, rather than companies, the notion of earned media is more important. Earned media are brand engagements a business doesn’t pay for, which range from blog posts to Facebook updates to virtual gifts.

As social media has matured, mobile marketing, too, has finally arrived. But where is it headed next? eMarketer predicts mobile ad spending will rise from $416 million in 2009 to $593 million in 2010 — a spike of 42.5 percent. That’s not surprising as more brands and agencies integrate mobile into their marketing mix. Plus, Google’s acquisition of AdMob is certain to prompt greater interest in the mobile space from agencies, brands, and media companies alike.

Noah Elkin, eMarketer’s senior analyst, mobile, says, “The fusion of mobile and social and the appetite for apps (among both consumers and brands) will continue unabated.” Location apps will be a key avenue for brands looking to engage consumers on the go.

Brands are taking advantage of consumers’ proclivity to keep friends on their radar and reveal their own locations wherever they may wander. Loopt, for example, helped establish the practice of “checking in” to find nearby friends, places, and activities. Foursquare added a gaming element to compete to earn badges and points based on the number of times users visit a particular location.

With 90 million consumers accessing the internet from their devices in 2010, mobile phones will transform into consumers’ personal shoppers. Major retailers such as 1-800-FLOWERS, Barnes & Noble, Sears, and Target have launched well-regarded m-commerce offerings. Third-party app developers have introduced location-based services that enable on-the-go shoppers to find products and learn about promotions at nearby stores.

But in general, m-commerce is still in its infancy, with most shoppers using their mobile phones to call a friend for advice on a purchase while standing in a store or to order a last-minute gift for an almost-forgotten birthday. Shopping ranked low on a list of activities conducted by mobile internet users, according to a report by Nielsen Mobile. But mobile shopping also grew by 39 percent between October 2008 and March 2009. That is a powerful sign of what lies ahead.

The fastest-growing ad technique among emerging formats is online video. It will surge nearly 40 percent this year and more than 36 percent in 2011. Marketers remain fascinated with video’s possibilities because of the proven appeal and success of sight, sound, and motion. But video advertising still accounts for a relatively small share of overall internet ad spending. Compare online video to TV, and TV wins hands down. For every $1 marketers spent on video ads in 2009, they spent $65 on TV commercials.

What’s the answer to this imbalance? In a word: convergence.

One convergence will be the fusion of TV and internet video consumption. Whether that occurs by connecting computers to TVs or via internet-enabled TVs, the direction of the connection will matter less than its existence. The other convergence will be a combination of business models, with digital video increasingly supported by a mix of ad dollars subsidized by audience subscription fees, much like cable TV.

Consumers are certainly ready for TV-internet connections. A Deloitte report showed that 65 percent of internet users wanted to connect their TV to the internet in 2009, a 7 percent increase over 2008. Web users across all generations want to watch online content, as well as content on their PC and on traditional television screens. Even among matures, nearly half were ready for internet-enabled TV sets.

As marketers forge pacts with online entities like Hulu and traditional players like TV networks, it is becoming increasingly clear that advertising cannot pay the entire freight for this medium, which continues to explode in popularity. A UBS study shows that by 2012, U.S. online video revenues will come mostly from paid models (77 percent) and will reach $5.4 billion. Ad-supported online video will represent just 23 percent of online video revenues, at $1.6 billion.

In the short term, though, more marketers are embracing online video advertising, supported by the twin boom of video streams and video ad networks. Further support for video ad growth will come from sites that offer a deeper catalog of professional, premium video content. Their survival will depend on creating a hybrid model that combines subscription fees with advertising.

To read this article in its entirety, click here.

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Jeanne O'Neill

With the markets on the rebound and stories of the W-Curve beginning to wane, it appears the U.S. economy may recover within the next year or so. While this turnaround is largely dependent on growth in consumer spending, marketers will need to redefine and communicate differently to the new consumer of the post-recession era.

These targets may never return to previous levels of  spending, nor even think of buying products in the same way…or at the same price. The new consumer will take a much more cautious approach to spending and saving money in the future. He/she may believe that another recession could occur shortly after his/her retirement and education portfolios values return to where they were in 2007. And, price will become the key determinant in the purchase of products and services for the majority of Americans, cutting across multiple demographic and lifestyle segments.

Brand image, enhanced product features and value perceptions may not regain their former status in the purchase decisions for a long time. Marketers will be challenged in their efforts to position and distinguish their brands when all category players are competing on price.

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